The game is real, be superior Keep it classy, design it low Play god sell a utility, something they cant go without Make them both want and need your product Specific Product, Universal Packaging The More your product offers the more the user is forced to navigate. Break apart your product's design, possibly into multiple products if need be Be Cable not Netflix: - nobody wants fish for dinner every night - nobody wants stinky fish One idea leads to the next - people are stupid, the game is smart